Terms & Policies

Apartments in Xi’an Terms of Rental Accommodation
These terms and conditions are general policies and may vary depending on our affiliate’s own policies. Please check with us for details.

Check in and Check out:
Check out: 11:00 am. Check in: 2:00 pm.

Apartment Deposit:
To be determined.

Cleanliness Policy:
Our rentals Xi’an are maintained by housekeeping staff every second day. Bedding and towels will be changed once a week. In the event that any permanent stains are left on the linens, furniture, floors, carpeting, or walls then you will be responsible for replacement or repair.

Noise policy:
Although you are only a temporary tenant, as in any apartment building, please be respectful of your neighbors—especially in the corridors.

Cancellation Policy:
There is no charge for cancellation of your reservation however we ask that as a courtesy you let us know as early as possible so we can rebook our apartments in Xi’an. If you have made payment by credit card the entire purchase amount will be refunded in the event of a cancellation.

Pet Policy:
Sorry, but no pets are allowed in the buildings. Some exceptions may be made on a case by case basis.

Guest Policy:
You should consider your Xi’an accommodation as your home away from home and invite guests as you would at home. However; keep in mind you are responsible for any damage caused by your guests. We ask that you restrict the number of guests to the comfortable capacity of the apartment.

We strive to create an experience that goes beyond your basic needs. Every need should be taken care of and your comfort and relaxation guaranteed. We provide luxury living at the core of a vibrant and dynamic city. Our apartments in Xi’an are cheaper than any other Xi’an accomodation and certain to be a more private getaway for couples and families, as well as a productive and convenient for business travelers.